At Gingras, your satisfaction is number one. Our qualified and courteous personnel will take the time to meet your needs. We offer a toll-free line allowing you to reach us more easily. Moreover, your experience is important to us, which is why we ask you to provide your comments with the goal of constantly improving our customer service.

Customer service hours

• From 7:30 a.m. to 5:00 p.m.
• Toll Free: 1-800-945-4623, Ext. 230
• Fax: (418) 728-4816

We take care of:

• Pick-up
• Goods follow-up
• Goods returns
• Tariffs
• Complaints
• Non-conformity